Privacy Policy
1. Information We Collect
We only collect data that is strictly essential to deliver an effective, customized, and secure learning experience:
- Account Identity: Full name and email address provided during account registration.
- Authentication Data: Securely hashed passwords and JWT session tokens (we never store plain-text passwords).
- Academic & Diagnostic Telemetry: Mock test attempts, question-level timing metrics, topic accuracy percentages, bookmarked formulas, and readiness index scores across Physics, Chemistry, Biology, and Mathematics.
- Transaction Records: Subscription status, order IDs, and payment verification timestamps (we do not collect or store financial instruments).
2. Payment Gateway & Financial Security
All financial payments are handled by certified, PCI-DSS Level 1 compliant payment gateways (including Razorpay, Cashfree, and banking partners):
- SciPrep never sees, handles, or stores your credit/debit card numbers, CVVs, net banking credentials, or UPI PINs on our servers.
- All payment transactions are completed over 256-bit SSL encrypted channels directly with the payment gateway.
3. How We Use Your Information
- To compute your real-time subject readiness score and predict diagnostic strengths for NEST.
- To recommend high-priority Smart Lessons and PYQ sets based on identified weak areas.
- To manage your active plan entitlements and synchronize progress across all your devices.
- To send essential transactional notifications (such as password reset links powered by Resend).
4. Cookies & Local Storage
We utilize browser LocalStorage and essential session tokens exclusively for authentication (keeping you signed in securely) and offline persistence of your ongoing test attempt state. We do not use intrusive tracking cookies or cross-site tracking scripts.
5. Zero Third-Party Data Selling
We uphold a strict zero-compromise policy on student data:
We do not sell, rent, lease, or monetize your personal details, test results, or contact information to any third-party marketing companies, coaching centers, or advertisers under any circumstance.
6. User Rights & Data Deletion
You maintain complete ownership of your data. You may request a complete export or permanent deletion of your account and all associated test records at any time by sending an email to our support team at weborbitsolutions0@gmail.com. Account deletion requests are processed within 48 to 72 business hours.
7. Privacy Inquiries & Data Officer
If you have any questions, privacy concerns, or grievance requests regarding our data handling policies, please reach out to our privacy desk: